How to send a broadcast message to WhatsApp contacts

How to send a broadcast message to WhatsApp contacts

🕒 Estimated reading time: 1 min

In this article

1. Create your broadcast flow

2. Send your flow to your contact list

3. Sending WhatsApp Template Message

The broadcast tool enables businesses to send automated messages simultaneously to multiple contacts. With this feature, businesses can efficiently deliver announcements, discounts, updates, and other notifications to their WhatsApp contacts.

To send a broadcast message to your WhatsApp contacts, you need to create and publish your broadcast flow.

Create your broadcast flow

Send your flow to your contact list

Navigate to Menu >> Broadcast

On Broadcast, Click on Send

Select WhatsApp channel to proceed. 

Select active contact within 24hrs (your message will only be sent to contacts that interacted with your bot in the last 24hrs).

Select your broadcast flow and click send

Sending WhatsApp Template Message

To send messages to contacts who haven't interacted with your bot in the last 24 hours, you must utilize a WhatsApp Template Message.

To include a WhatsApp template message in your broadcast, you need to create and publish your WhatsApp template message flow.

Goto broadcast >> Select WhatsApp channel >> select Template Message

Select your Template Message flow and click send.



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